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Privacy Policy


Effective Date: 17 September 2025

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This Privacy Policy explains how Karina Jorgensen (“we,” “us,” “our”) collects, uses, and protects your personal information when you participate in our programs and use our website. We are committed to protecting your privacy and complying with the UK GDPR and Data Protection Act 2018.

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1. Information We Collect

We may collect the following information:

  • Identity data: Name, email address

  • Transaction data: Payment details (processed securely by Stripe – we do not store full card details)

  • Usage data: Responses to forms, surveys, and participation in group discussions

  • Technical data: Information collected by Zoom during sessions (attendance, recordings)

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2. How We Use Your Information

We use your data to:

  • Provide program access and deliver services

  • Process payments and issue receipts/refunds

  • Communicate program updates and customer support

  • Send optional marketing emails (you may unsubscribe anytime)

  • Improve our services and content

  • Program Recordings: Live sessions may be recorded and made available to other program participants. Recordings may include your voice, video, or chat contributions.

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3. Testimonials & Feedback

  • From time to time, we may collect participant feedback (written, verbal, or via surveys).

  • By default, any feedback shared may be used anonymously (with no name or identifying details).

  • If you would like your name, photo, or video to be attached to your testimonial, we will only do so with your explicit written consent.

  • If you do not want your words shared at all (even anonymously), you must let us know in writing at karina@sindsro.co.uk.

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4. Legal Basis for Processing

We process your data under:

  • Contractual necessity: to provide the services you signed up for

  • Consent: for marketing emails and optional surveys

  • Legal obligation: to maintain tax and business records

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5. Data Sharing

  • We do not sell or share your personal data with third parties for marketing purposes.

  • We use trusted third-party providers to deliver our services:

    • Stripe (payment processing)

    • Zoom (video sessions)

    • Google Drive/Forms (storage and surveys)

    • Facebook Groups (community discussions)

  • These providers process your data securely under their own privacy policies.

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6. Data Retention

  • We retain your personal data only as long as necessary to deliver services and meet legal obligations.

  • Program recordings and your participation data may be stored for lifetime access purposes unless you request deletion.

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7. Your Rights (UK GDPR)

You have the right to:

  • Access a copy of your personal data

  • Request correction of inaccurate data

  • Request deletion (“right to be forgotten”)

  • Withdraw consent to marketing emails

  • Lodge a complaint with the UK Information Commissioner’s Office (ICO)

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8. Security

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse.

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9. Contact Us

For privacy-related requests, contact: 📩 karina@sindsro.co.uk

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